The Flash Technology Technical Support Department is comprised of a group of Technical Support Analysts (TSA) that have been trained to troubleshoot all Flash Technology equipment. Our on-premise equipment lab enables all TSA’s to simulate virtually any reported equipment issue and recommend the appropriate and most efficient steps necessary to repair the equipment during a call. With the average tenure of 6 years, our technical support staff is known to be reliable, fast, and accurate. Also, many analysts have multiple years of experience working in the field - climbing towers and repairing equipment on-site.
ArgusON National Operations Center (NOC): 1-800-821-5825
Technical Support & Monitoring Equipment Punch-downs: Mon–Fri, 7AM to 7PM (CST)
All other Call Services: 24/7/365
Main Line: 1-800-821-5825 or 615-503-2000
FAX: 615-261-2600
NOC: .(JavaScript must be enabled to view this email address)